GO SKYDIVE Reviews

Name: GO SKYDIVE
Rating: 4.88

4.9 Rating 610 Reviews

98 %

of reviewers recommend GO SKYDIVE

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4.9

Based on 610 reviews


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01722568766

Email:

gordon@goskydive.com

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GO SKYDIVE 1 star review on 15th September 2023

Miss X

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scam company. I booked skydive with them. They took my money. When I turned up the place was closed and now they refuse to answer my emails. Do not book with them.”

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Posted 3 months ago

“What a rip off! Paid for my son in October to do a skydive. Initially paid a deposit which is understandably non refundable.. they repeatedly kept cancelling over a 11 month period.. looked into our rights for breach of contract and online says we’ve the right to a refund as it’s due to duress and frustration. Given them adequate time .. the manager or the person who claimed he’s the boss and CEO( don’t think so) giving it the big one telling me to go to the bank and he’s not having this conversation (excellent CS skills I must say) will not even discuss a partial refund.. oh well time to contact the bank for a disputed sale. Contracts stated below our rights. Retaining peoples hard earned monies in the financial climate we’re all in at the moment. Oh and on the last scheduled jump demanding full payment all of a sudden.. tell you why.. as they’re coming to the end of the jumps for the season so can pocket money until march.”

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Posted 7 months ago

“Treated like cattle the whole day, then refused a refund when we got rained out. Would not recommend.”

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Posted 1 year ago

“Tandem skydive on 28 August. 'll be back , even if I said is for one time only... The best experience , the best instructor , and the best photographer !!! And I'm kind of exceptional after this :)))”

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Posted 1 year ago

“Wasted 14 hours of my life and almost lost money “NO REFUND” Wasted 14 hours today and they cancelled. No refund or that’s what they think they can do. Report your payment to bank. If you want to waste 14 hours of your life and your money, this is the company to go to. Today after driving 2 hours to get to their airfield and 2 hours back to London, they CANCEL IT because of bad weather. After spending 10 hours on the airfield getting sunburn ...... First it was the clouds (clouds, bad weather and I got sunburn), then it was the wind speed (check online windspeed was under 20 knot and they were saying oo its more then 20). After they cancel asked for refund "WE DON`T DO REFUNDS". Well guess what you will do from now on. If they cancel on you and YOU don't want to reschedule AND MAYBE jump next time, report the transaction to your bank for services not RECEIVED (and that is the case). I don't get why people don't defend their rights and get their money back if they literary make people come back 2 times (there were people coming back for second time and then got canceled).... There are other company in UK that do skydive (I will not write their name so it doesn't look like advertisement) BUT DON`T WASTE MONEY AND TIME WITH GOSKYDIVE. IF YOU DID THE MISTAKE OF PAYING THEM, REPORT YOUR TRANSACTION TO THE BANK FOR SERVICE NOT DELIVERED. DO NOT CHECK THE POSITIVE (PROBABLY FAKE). CHECK THE NEGATIVE AND YOU WILL SEE WHAT KIND OF SERVICES THEY RUN. I didn't believe the negative comments (people rescheduling for the second time) until it happened today as well. They overbook the day (don't care good bad weather they will take the money) and then reschedule for next time MAYBE you will jump.”

Helpful Report

Posted 1 year ago

“DO NOT USE THIS COMPANY I booked the Gold AFF package for £1800 but after 4 months have conducted zero of the jumps and progressed no further than ground school. This company is a complete rip off and should be avoided by everyone. The AFF course began with terrible communication, the first dates I booked for ground school were cancelled due to a lack of instructors. When a date was offered it was too windy to jump and the instructor told racist jokes during the course. What followed was four months of booking weekdays and weekends to jump only to be told that their they lacked capacity, instructors, or the weather was too poor. Now into November the airfield is closed until next year but as I'm due to deploy with the military overseas I stand no chance of continuing the course and they are refusing a refund. In summary I paid £1800 for 6 hours of racist ground school and four months of excuses. Terrible company, terrible service, how they have licence to operate is outrageous.”

Helpful Report

Posted 2 years ago

“Do not use this company currently fighting for a refund. Paid £440 for a sky five with £50 deposit on top. 5pm day before jump received email confirming jump. Booked hotel £100 and paid for a taxi from London to goskydive £200. Arrived at 7.15am as told and then told sorry jump cancelled. They cancelled 2hrs before via email.at 4am! No call nothing. I was in a taxi before 4am so i did not see the email Terrible customer service. Who cancels 2 hours before i wasnt the only.one left out of pocket and furious that day. They state weather changed. These things are monitored by computer update the weather does not change in 2hours to the point the jump cant go ahead. More like.human error. Word of warning ⚠️ do not use this company My experience has been horrendous.”

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Posted 2 years ago

“Absolutely wonderful day, staff very helpful and an all round fantastic experience.”

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Posted 7 years ago

“The tandem skydive I did at GoSkydive was THE BEST experience of my life! So much cooler (and scarier!) than I was expecting, however so much fun! The whole day was run extremely well, like a well oiled military procedure, and every member of staff I encountered along the way was friendly, helpful and overall very funny! I cannot recommend this experience, and this company, highly enough! (Pun not-intended!)”

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Posted 7 years ago

“Brilliant. Professional. Well organised. Well drilled.Back next year..”

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Posted 7 years ago

“Amazing experience definitely doing it again!!”

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Posted 7 years ago

“A great experience and one I can attach to my list of completed challenges!”

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Posted 7 years ago

“I had to travel from North Wales to Sailsbury and was on my own due to the distance . All the staff were very good and made me feel safe. The whole process was based on the jumpers safety which just enforced my confidence with them. My jump instructor was a young man called Will and while we were waiting to get in the plane he chatted to me and any nerves i did have were calmed, The jump itself was more than AMAZING and i will be jumping with them again next summer .”

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Posted 7 years ago

“Thanks Skydive, I thoroughly enjoy the skydiving experience and Will, the instructor who I jumped with was really helpful. I was, however surprised by your photo packages costs and the hard sale you have performed. When I was asked three times by staff if I wanted any photos, I was deeply disappointed. I think you charge a lot for all the photo packages and this is something I mention to my friends. I would suggest to either reduce the price and or implement it in your overall package. £79 for a few photos or 10 min video?! Sorry but I'd rather get a wrist band camera and did it myself but wouldn't allow that either. I understand that you need to keep this business alive but your hard sale surprised even my friend who was there as a support and she is a business manager in one of your major banks. I wish you every success in the future.”

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Posted 7 years ago

“Jumping out of a plane is great fun, I just wasn't very happy with customer service as we group booked 5 spaces together and had to go on two seperate planes, spoil it a bit for us .”

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Posted 7 years ago

“It's an amazing day from arriving to leaving. All of the staff are very professional and put you at ease. A truly incredible experience! Thank you Go Skydive team.”

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Posted 7 years ago

“Awesome but book as early as you can, the later you go the longer you wait!!!!”

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Posted 7 years ago

“The whole service and setup of the facilities was excellent. If was to do this again I would most definitely choose do skydive at GO Skydive.”

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Posted 7 years ago

“The staff were professional and excellent throughout, from check in to landing. We had an amazing morning at Go Skydive and couldn't ask for any more from the experience. Hopefully see you guys again soon for another 15,000ft jump!”

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Posted 7 years ago

“Great experience, great team delivering a great day out! Thank you”

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Posted 7 years ago

GO SKYDIVE is rated 4.9 based on 610 reviews