Travall have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.
“
Bought Travall Dog Guard and rubber mats, for interior and luggage area for a VW Passat Estate.
Quality and design excellent, very pleased with the ordering process and speed of delivery.
No problem giving my experience a Five Star Rating.
”
- David Vaughan Evans
“
Fast delivery. Good service.
”
- PETRI SAARI
“
A fantastic service. Website easy to use and delivery on time. Our car details have been saved for our next purchase. We will definitely use them again.
”
- Rachel Donaldson
“
Back in touch with customer service who say I can return it at my expense but if it has been opened I will not receive a full refund.
”
- Sally Phyall
“
Will be returning guard for refund.
”
- DAVID HAMPSON
“
When contacted about the non-arrival, Travall did contact UPS and did promise me a refund of postage money immediately.
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- ANNE OXBOROUGH
“
Needed a bootliner for my RAV4. Found Travall web site very intuitive. Order process helped me to identify the exact model where other retailers' sites and descriptions were a bit vague on model fit. My order was delivered the next day, is now in the vehicle and is an absolutely perfect fit. The liner is exceptionally good quallity - heavy and durable. Full marks to Travall for a great product and cracking service!
”
- Don (RAV4)
“
Fast delivery. Good service.
”
- PETRI SAARI
“
A fantastic service. Website easy to use and delivery on time. Our car details have been saved for our next purchase. We will definitely use them again.
”
- Rachel Donaldson