Travall Reviews

3.1 Rating 90 Reviews
B-
Happiness Grade
Read Travall Reviews

Phone:

01332 292333

Email:

info@travall.co.uk

Location:

Travall, Gosforth Road, Derby

Travall have a Customer Happiness Grade of B-. Customers love their delivery and customer service but are unhappy with their refunds.

B

Delivery - Fast

77.78%
Industry Average
Bought Travall Dog Guard and rubber mats, for interior and luggage area for a VW Passat Estate. Quality and design excellent, very pleased with the ordering process and speed of delivery. No problem giving my experience a Five Star Rating.
- David Vaughan Evans
Fast delivery. Good service.
- PETRI SAARI
A fantastic service. Website easy to use and delivery on time. Our car details have been saved for our next purchase. We will definitely use them again.
- Rachel Donaldson
E

Refunds - Difficult

40.00%
Industry Average
Back in touch with customer service who say I can return it at my expense but if it has been opened I will not receive a full refund.
- Sally Phyall
Will be returning guard for refund.
- DAVID HAMPSON
When contacted about the non-arrival, Travall did contact UPS and did promise me a refund of postage money immediately.
- ANNE OXBOROUGH
94.44%
Industry Average
Needed a bootliner for my RAV4. Found Travall web site very intuitive. Order process helped me to identify the exact model where other retailers' sites and descriptions were a bit vague on model fit. My order was delivered the next day, is now in the vehicle and is an absolutely perfect fit. The liner is exceptionally good quallity - heavy and durable. Full marks to Travall for a great product and cracking service!
- Don (RAV4)
Fast delivery. Good service.
- PETRI SAARI
A fantastic service. Website easy to use and delivery on time. Our car details have been saved for our next purchase. We will definitely use them again.
- Rachel Donaldson