UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,281 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th January 2025

Anonymous

UTV Direct 5 star review on 23rd January 2025

Anonymous

1240

Anonymous

Anonymous // 01/01/2019

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“Took tomecto answer my questions”

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Posted 5 days ago

“Floor mats I ordered for my new 2025 Cam Am HD9 KT do not fit well at all. Passenger side is not molded correctly to fit front of the floor board. Both are made to fit only if you have extra storage compartment under the seats. They only come with passenger side storage box. Yet it still isn’t molded in the front correctly. I will have to order a storage box for the drivers side in order to make this mat useful. For the bed liner mat, UTV Direct could think about shipping them flat like floor mats. Rolled up bed liner in a box has still not relax on the edges to lay flat. I have even weighed the edges down.”

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Posted 1 week ago

“excellent service and product”

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Posted 1 week ago

“Kudos to the staff / Customer Service. First, I was phoned about a part that was ordered that they believed was incorrect for my vehilce. After a short discussion the order was changed. However, after receiving the product, it turns out that the information that UTV Direct was working with was incorrect. I forwarded photos of the application showing the issue, and they agreed. They issued a Return Label and the item was returned. It took a little longer to receive the credit however - almost 2 weeks.”

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Posted 1 week ago

“The part I ordered fit perfectly and was of good quality. However, the shipper (Fed-EX)took several days beyond the arrival date to get the part to me. I did track it and it sat at the local terminal for several days before it was delivered. Fed-Ex sited poor weather conditions.”

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Posted 2 weeks ago

“Good product description, easy ordering and quick to let you know your order was received let alone quick delivery!”

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Posted 2 weeks ago

“All parts worked and fit as described. Shipping was quick and easy to track.”

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Posted 2 weeks ago

“Very well packaged, and good service”

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Posted 2 weeks ago

“KFI Complete Plow / Winch Combo for Honda Pioneer 1000 Everything arrived very quickly. It took a few days in my freezing cold garage to get it all installed. The install would have been a lot easier if I had help but… Wiring was challenging. Especially finding key on power only but called KFI told them my model. They said wire to cigarette type power plug. Found the red wire underneath behind right front tire and tied both interior switch and hand held remote into that and everything works”

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Posted 2 weeks ago

“Products arrived timely and fit as described”

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Posted 2 weeks ago

“Great customer service”

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Posted 2 weeks ago

“Great company with excellent customer service. Highly recommend.”

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Posted 2 weeks ago

“Ordering was easy,tracking the shipping could be easier”

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Posted 2 weeks ago

“Easy to order and good quality parts for my utv”

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Posted 2 weeks ago

“The web site work well. Only issues were caused by my ability to figure some items out. I hope the items work as well as described.”

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Posted 2 weeks ago

“Great guy, very polite and helpful, can't wait to get them and install. Hopefully fit like they said.”

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Posted 2 weeks ago

“Not enough info on installing product until received. Caused me to return the product.”

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Posted 2 weeks ago

“Order door three weeks ago. Got delivered to the wrong address. Wanted me to go pick them up. Refused wasn't my mistake. I was told they that they would be sending them back to the manufacturer. Haven't heard anything since.”

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Posted 2 weeks ago

“The website was a little unclear if I was ordering the two door or the four-door but the price reflected the two door so I went ahead and ordered it. It came in. Outstanding time was in good shape when I unpacked it only issue I had is I had to cut some of the door panel and some of the style that the door panel shuts to for the window screws cause they were pinching the door from and keeping it from shutting all in all not too bad a fit. Driver side fit really well. Been fooling with the door on the passenger side have a little gap, but it seems to be quiet running down the road at 55.”

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Posted 2 weeks ago

“I can't leave a rating because I still haven't got my windshield”

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Posted 2 weeks ago

UTV Direct is rated 4.6 based on 6,281 reviews