UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,208 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 6,208 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 24th December 2024

Anonymous

UTV Direct 5 star review on 23rd December 2024

Anonymous

UTV Direct 5 star review on 22nd December 2024

Anonymous

UTV Direct 5 star review on 24th November 2024

Anonymous

1215

Anonymous

Anonymous // 01/01/2019

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“We were asked what model we had for utv I said a crew and was sent the short wiring for the winch when I should of been sent the long”

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Posted 3 days ago

“Amazing Customer Service!”

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Posted 4 days ago

“The shipping said 3-6 days. My order was placed on the 19th and it showed up today the 2nd not very pleased with shipping tracking information not being available. Not one update about it being late either”

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Posted 1 week ago

“The shopping and navigation on this site was good. However the item I ordered does not fit our Kawasaki mule although the site seemed to indicate that it would fit. We are having to return the mirror.”

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Posted 1 week ago

“Made of quality material and fit exactly as intended.”

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Posted 1 week ago

“Great service web site/ product details were spot on, will recommend this company to all my friends”

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Posted 1 week ago

“Love their selection and they make sure it fits your UTV before you order! Fast shipping!”

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Posted 2 weeks ago

“Sent me a snow plow kit for Polaris ranger when I ordered one for a RZR. There’s a snow storms lined up for a week and I have no way to clear it from my house or my sick parents driveway. I can’t just order a mount without buying an entire new plow. Customer service unavailable. 🖕utv direct. What a joke.”

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Posted 2 weeks ago

“They were very prompt on delivery and the part was right.”

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Posted 2 weeks ago

“Bill could not of been more helpful. He kept me up to date on my order . We discussed something's that I might have to do for my model. I sent him pictures of the modification I had to do to possibly help someone else with this model. He was great. FedEx sucked you might want to change shipping companies. The boxes were all smashed up and the blade came in 4 days later and the box was a mess.”

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Posted 2 weeks ago

“Online ordering was easy to do. Product ordered arrived in a timely manner. Have not opened package as of this writing but hopefully product quality is top notch.”

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Posted 2 weeks ago

“No other input”

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Posted 2 weeks ago

“Chains look great packed in a good quality case I can keep on the mule.”

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Posted 2 weeks ago

“Web site easy to use. Product was very good quality, fairly easy to install.”

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Posted 2 weeks ago

“I paid for express delivery to receive it by last Weds becoause I was taking a trip where I needed the covers but it didn't come until thge next day.”

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Posted 2 weeks ago

“GREAT SERVICE!!! THE BEST. Fast and friendly service. i had ordered a windshield, i did not realize the instruction are fully online.. i got a call on a Saturday to make sure i was all set, i had a small issue, one of the shocks on windshield was defective... one quick call and new ones were on the way asap!!! love the serice.. keep up the great work.. will be buying more Soon!”

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Posted 2 weeks ago

“Great Product easy directions, 4 to 6 hour install but not terrible.”

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Posted 2 weeks ago

“It was easy to order and navigate the site. I just wish you didn’t ship with Fed Ex. They are the worst in my opinion. I can’t answer most of the questions because I don’t have it yet. Fed Ex again!”

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Posted 2 weeks ago

“Good service”

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Posted 2 weeks ago

“Pretty good. Always room for improvement.”

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Posted 2 weeks ago

UTV Direct is rated 4.6 based on 6,208 reviews