Really wish I'd read the reviews before purchasing. I ordered items on Tuesday 11th July. Money has been taken from my account. A substantial amount of money. As of today (Sunday) I still don't have the items. On Friday I finally had a response - last thing in the afternoon. Stating they not have one in stock. I ordered 2 things so why I haven't been sent the other item is beyond me. Their response also stated it could be 2 weeks before I get the item. Why a company would believe it is ok to take money for items that should be on next day delivery, but in fact may never turn up, is beyond me. I emailed back on the Friday but no response.... not really surprised. If by some miracle my order arrives before I need it I may retract this review. But until then this stands. Very unhappy customer who has not received good service and lack of communication making for a poor experience so far.
Prices are good. Only thing going for them....
7 years ago
Ellie James Jewellery has a
2.7
average rating
from
175
reviews
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