Also forgot to read reviews before placing an order, resulting in an awful experience from Ellie James. I ordered for next day delivery of a watch that is labelled in stock and after 2 days, I read online reviews of customers experiencing long waits and delays in their order, so I messaged them to ask about the status of my order. Good thing I did as someone called Ash replied saying the watch is not in stock and "truthfully I can’t predict what, or when [suppliers] will send us our orders, I can just confirm that we have this on order from them." So not only have they taken my money but have no plans or real idea of when they can dispatch or even receive the stock, great!! Awful company, tried to blame it on Christmas being a busy time (at time of writing it is 28th Dec so Christmas rush should be over) but their competitors seem to manage well. Do not recommend to anyone!!!