Next day delivery is a lie! They didn’t arrive for 2.5 days. I needed some shoes for the following evening so ordered a pair at 10:09 on Thursday morning my Friday afternoon I had to drive out and buy a pair from the shops. Saturday afternoon the shoes arrived so I asked about the next day delivery and was told they were ordered after the cut off time. I think this was a generic response as they seem to be used to dealing with ‘issues’. When I asked what time that was they said 10am….10am cut off time for next day delivery is a joke!! Worse than that it doesn’t mention the cut off time anywhere in the site and I’ve read every bit of small print. It didn’t even give me an eta after ordering so I couldn’t challenge it at the earliest possible time. Nicole in customer service has told me that the cut off time comes up when you’re selecting shoe size….that sounds odd but I thought maybe I made a mistake so went through the process again ( screen recording as I went ) and nope, she lied. There is no mention of cut off times for the next day delivery. Weirdly 4feet shoes advertise the good reviews and none of which is ‘I ordered my shoes at 15:30 for next day delivery and they arrived next morning’ obviously a fake review. Seems like a scammy company and not at all easy or pleasant to deal with.
2 years ago
4feet shoes.com has a
3.7
average rating
from
3
reviews
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