When I called your office to book I was quoted £40 an hour plus VAT, as it was my first time hiring a handyman I asked how much roughly it will cost to fix the downstair light, upstairs in my son's bedroom and the door bell which was working until two weeks ago; I was quoted approx £60 plus VAT Your guy came too early, spent 10minutes downstairs and said we need to hire professional electrician, spend 5-10minutes to fix my son's light , didn't bother to check the bell. Said he needs to get to another job in 40 minutes. He was meant to give us a quote for the decorations we had to ask him. He only took pictures. He then went downstairs to get the invoice was down stairs for almost 15minutes, I had to go outside to check if he was still outside. I was charged £72 for 5-10 job. The job was not complete, he was slow, despite this he didn't even bother to look at the bell downstairs. I am greatly disappointed in your service and would not r commend you.