0800 Repair was tasked by my insurance company to fix my gas cooker, making 3 unsuccessful visits, with every appointment cancelled and rescheduled. First visit (5639591): The cooker partially repaired, however gas the burner kept extinguishing. Reporting this problem, I phoned all day, the calls were unanswered, as was the message left on their website. Eventually making contact was told to make a new claim with my insurance company. Second visit (5781536): A different engineer made adjustments, advising that a new part was required if the problem persisted, which it did. Third visit (6639168): A different engineer didn’t bring the required part (I explained ongoing problem beforehand), advising that it would be ordered and fitted. From the time of booking this last visit to the next would have been well over 2-months, due to multiple cancelled and rescheduled appointments. My insurance company, Domestic & General, were excellent when informed, replacing the appliance and cancelling the repair. Days later I received a text from 0800 repair advising me that my booked appointment was again rescheduled. 0800 Repair customer service is the worst that I have experienced.