Hi all
I had a really bad experience with 0800repair . I would not recommend their services to anyone !!
Story :- shat frodge was not cooling s i paid for repair service than
1st engineer cones and looks at it and orders 3 parts he said any of tue parts could be faulty.
2 weeks later engineer 2 cones with no parts had no damage idea what happening even so parts were ordered and it was on the job .
2 weeks later 3rd engineer comes and replaced 2 parts bit not tue board which was ordered . And promised that fridge is not repairable and i would get a replacement from
Sharp . Ask me to call back office in 48hr so tue report would completed and ever everything be ok and should get a new fridge but not tue case -: appears that condenser faulty so i cant get a new one but they will send an engineer to install the 3 part. And make sure os compressor faulty . But will take another 2 weeks
2 weeks later 4 th engineer comes during that week i received 2 parts for the fridge a board and relay not sure why .
Engineer turns up opens tue frodge and sats condenser is not kicking - making noise so its faulty so he told me quite a few times that he sies not need to waste anymore tome so he will report back saying i should get a replacement fridge so he did not replaced any parts . Promise that report will go to sharp so they will call me back to arrange to deliver an new fridge due its ONLY 2 YEARS OLD -: ask me to call office 48hr
Call back today not the case explain the situation no help - very miserable, rude , unfriendly lady stuff member repeats het self like robot and wont pass me to any managers due they are not in you know the story !!
So she makes another appointment in 2 weeks time another engineer will cone and have a look at it . After i said that i replaced the board which is very simple due got a electronic- it back ground so the fridge starts making noise and red alarm
Lights is flashing so she said could be another issue !!
DO NOT USE THEM IF YOU LIVE YOURSELF AND VALUE YOURSELF AND FONT WANT TO WASTE YOIR TIME PLUS IF YOU DONT WANT TO GET STRESSED OUT BY DEALING WORSE CUSTOMER SERVICE IN THE WORLD !!!!
3 years ago
0800repair has a
2.6
average rating
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