Absolute Joke of a company, waiting a month to fix our Washing Machine, 3 times we were booked in and every time the ‘Engineers’ (and I use that term loosely) rang and said “we have the wrong part”. They just didn’t want to do it, and then there’s the enigma of the call centre staff, I can only imagine that when they advertised for positions, the criterias must of been 1)have the personality of a park bench 2)make sure you don’t help the customers, but the good thing that has come out of this is that I’ve stopped at least 7 people using this joke Company. Seriously Avoid Avoid Avoid