I am absolutely disappointed in your service it has been an absolutely nightmare from day one, to now get home from work and receive an email to say you have cancelled my repair 3rd time of trying to get my repair fixed and 2days off work (because we are all made of money to be able to keep taking days off work for you to attend and fix appliance) I have also stated I have a sick child under great ormonds street who this is impacting due to it being winter and I am unable to have clean dry laundry and bedding to attend to his medical needs! Absolutely no care or consideration for your customer! But state on your website that you can do a same day or next day repair call out service, your complaints team also obviously do not see to complaints either instead they just clearly brush them off, you should not advertise you repair items instead you should let customers know it is cheaper to go and buy the appliances again as you can get them quicker and cheaper for the amount of wasted time you have to have off of work and wait for the repair to be carried out!