Wish I could leave a zero point review. Microwave fitted with new kitchen stopped working. Rang to arrange engineer to fix - the most unhelpful and rude customer service staff. Finally arranged an engineer visit almost two weeks later (first available). Received a text advising to expect a call from the engineer by 9am on the morning of the visit - nothing. Chased using the link, but dealing with a bot, not a person. Have just called customer service again, placed on hold for 20 mins and then automatically cut off and advised to ring again. Shocking service. Still no engineer............