We transferred one of our domains to 1 and 1, as a test. Four months down the road, and their accounting is the worst possible joke. They constantly bill us for amounts of money that we do not owe them, and even when we forward copies of their own 'Payment Failure' notices to their support email, they reply denying that they have sent the forwarded notice (!!!???), and confirm and agree our accounting ... and a couple of weeks later, make all the same mistakes again. We do not believe that their Head of Customer Relations, one Gunter Eberling, actually works for 1 and 1, but is a freelance 'guru' who hires out his image and signature to the company (and probably others). We plan to move our hosting, and would not recommend 1 and 1 Internet. Yes, they communicate and respond ... With a load of abject rubbish !