Login
Start Free Trial Are you a business?? Click Here
Anonymous
BEWARE I was unfortunate enough to become a victim of crime, which left me unable to access my banking and personal details for some time during the Covid 19 Pandemic. This led to an unpaid fee of £24. Consequently IONOS sent a reminder of payment which I didn't receive because I couldn't access my email. It took a mere 5 week for them to close my account delete my website and tell me it's all gone and i have no comeback. £24? Really?? I do take the blame for not being able to foresee the future, the crime and the Pandemic that ensued and perhaps for not staying on hold for 8 hours a day to sort every detail out, however I did expect a little leeway regarding getting me back up and running. Did I get ANY help? NO. Just directed to Paragraph 13 of the Terms and Conditions. Please Note - They may dazzle with prices and offers, but sometimes it helps to have a little compassion and humanity in the business world, especially during Pandemics and/or other natural disasters and crimes. Thanks for nothing IONOS, I now face financial ruin.
4 years ago
Read 1 and 1 Internet Reviews
1 and 1 Internet has a 1.2 average rating from 18 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial