Terrible company.
We had a basic site with them for several years and were told by a sales person that called in November that the site package was being discontinued.
He said that we could upgrade, and the site would be slightly better and easier to use.
I explained I had other sites elsewhere, and I would move it to them, as he wanted more money to upgrade. He said the new site would be better and talked me into not moving.
He said that the tech team would arrange to migrate the site across once we paid for the upgrade.
We paid for the upgrade and chased the company several times to get the site migrated. They didn’t, and our site came off-line for a period.
I then chased them again, and eventually they got it migrated and live, but this time it has a 123Reg advertising banner across our site.
Naturally, I complained and explained that I had said to the salesperson at the time I would move the site. He talked me out of moving, saying it would be easy and better. Clearly this is cheap and nasty to have the site advertising banner on your site.
This is their response:
Unfortunately, I’m afraid that on the package that you are using, we are not able to remove the 123 REG branding from the bottom of the page as this is a package limitation.
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