Worse than useless. After many years of using their catch-all email forwarding from a vast array of different addresses on one domain to gmail, they decided to withdraw the service. This was notified in one email, which looked very much as if it didn't apply to me as it was talking about their mailbox services which I don't use. I'm now left with a lot of addresses to change, often with companies who need a reply from the non-functioning address to allow the change. Their support is non-existant - presumably they're incredibly busy dealing with other customers they've left in a similar mess. Wish I'd never used them.