I have been with 123-reg for years, at least 15, when suddenly I stopped to receiving emails to my domain I was mainly using a catch all but have been informed that they know longer doing these unless you pay for email hosting package, this is fine it's all I really needed was for within for certain email addresses for my family. Today I tried to go into my control panel and am unable to find any email forwarding controls. On calling them I was informed the no longer do this without buying additional services and the domain no longer does forwarding. On looking up their sales site I'm interested to see under domain names "everything you need" and "setup multiple email forwarders". I have set up a complaint with the ASA and will be contacting trading standards for the Hays area as I believe they are not doing as advertised and have changed my contract mid-contract with no warning.