It was a cold January day and my old faithful would not start. I has purchased a battery in 2018 from the ford dealer and was not even considering my issue to be a dead battery . Needless to say, I was not looking forward to replacing my battery in this below zero weather. I searched online and found 1-800 battery and thought why not give it a try. Price wise was very comparable to buying a new battery so I said why not. It must have been a busy day for dead batteries it took about 3 hours after scheduling but Sammy Beck arrived and swapped out the battery and was off to the next customer. Thank you 1800batteries.