I loved the service, but the billing process has been such a nightmare I would never recommend. I followed the instruction that the rep gave me on the phone to a T and it's now been weeks later, multiple phone calls, multiple promises of follow-ups, and absolutely no one can get me the credit adjustment I deserve because I ended up getting a lower cost service. All I hear is "our billing department is not here" "they're outsourced" "we have little contact with them" "they don't respond that much." None of this is okay and I'm utterly exhausted by wasting so much time on this.