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Sydney F
Once the technician arrived, everything went smoothly. The only thing was that my apt time was from 8-10 (and he arrived at almost noon), and I didn't know that I would be give an 30 minute heads up before the technician arrived. So I was waiting for over 3 hours at the car in the freezing weather when I only lived 10 minutes away. Better communication about what to expect and updated ETAs would have been greatly appreciated so I could have used my time more efficiently. It was a bummer I spent so much time sitting around waiting.
2 years ago
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