Terrible terrible terrible company, service, and customer service. Not BBB accredited! Technician was 2 hours late with a 1997 battery. My car is a 2021. Technician tried to put the 1997 battery in my car. It didn’t fit. Technician went to autozone for a battery and returned without one. I was given a new quote for a 2017 battery for $350 Said they would order one and come back the next day. Again my car is a 2021 Toyota Corolla, why they quoted me for a 2017 with a technician on site I can’t explain. I no longer felt the company was professional. That was like mistake number 5 and they were charging me more money for the so called correct 2017 battery which obviously wouldn’t a right battery for a 2021 Corolla. So I opted to get a refund. They Charged me $100 for cancellation. The manager over the phone blamed the whole thing on me saying it’s my fault somehow. Mind boggling I know.I have the manager Jacob recorded on video saying very rude disrespectful unprofessional things also. If anyone wants the video I’ll post it to YouTube. Company still hasn’t refunded my $275
2 years ago
1-800-Battery has a
4.3
average rating
from
4,968
reviews
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