Nope. I was given a 2 hr time frame when i ordered it at 1pm today. 4 hrs later i had not recieved any word on this so i called at 4:26 pm to get an update and was told it would be 45 min. I then said if it was later than 6pm to cancel it. While i was on the phone with customer service i received a txt at 6:09 pm that it would be 3 min till arrival. I told customer service that I'd already left and this should have been cancelled. I then learned that the service man was coming from Orlando which is across the state. I wasnt told any of this previously. Why would you take a job when you didn't have anyone in the service area. No communication! This is very poor service and i will not pay this. (service charge) If you insist i will fight the charge and report this to the BBB.