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Review Highlights
“Woke up to a dead battery, Jose Lara came within the approximate time and replaced my battery within 5minutes.” in 3 reviews
“They could acquire my battery for my 74 VW bus and could have put it in within a few hours at my home.” in 2 reviews
“Afterwards, an email and text message was sent to me to confirm that my order was placed.” in 5 reviews
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3857 Birch St
Ste 230
Newport Beach, CA 92660
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Staff wears masks
Accepts Credit Cards
Accepts Apple Pay
Accepts Cryptocurrency
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Ed R.
South Jordan, UT
01
8/7/2022
Car battery was dead, and could not be boosted or jumped. Scheduled replacement service online for noon-2pm that day, for either an AC Delco, or Die Hard battery for the car, can not remember which. At 2:30 I called to check progress, or reschedule of appointment. They said he was running late, and it was now scheduled for 4pm. At 4:30, called again, and they said he was on his way, and should be there by five. He showed up a little after 6pm! I was just glad to have the car running again. However, instead of the batteries named, it was some make that I never heard of, and could not find on the internet. The repairman said it was just as good as the name brand, and I accepted his word. The mechanic was very nice and helpful, and obviously stressed, since he was the original noon to two appointment, and had worked solid all day.
My beef is twofold. They scheduled an appointment they could not keep. I could have gone with other sources. Instead, I sat around all afternoon waiting. All they had to do was schedule me after 4pm, and I would have accepted it. Substituting a no name generic battery for the ones listed, is not acceptable. will have to see how long it lasts. The two star rating is only because the repair man was good, and helpful.