Everything was great, on time, polite and nice tech. The only problem was that I ordered a Diehard platinum battery (premium battery) and the tech arrived with a Ford Mopar battery. The tech said that they are all the same and the manufacturer just changes the labels depending on who they are making the battery for and they ran out of the Diehard platinums. I was a bit disappointed but had to take the techs word for it. I did check the cold cranking amps along with the other specs and they were the same. I felt a little bit of a bait and switch going on but felt I had no choice since I needed a battery. So they should be more honest before coming out. If I wasn’t watching the tech he would have put the battery in without me knowing. Overall, with that said the service was good and saved me time from going to a dealership or battery place and wait all day.