This is the second time in a year and a half that I used 1-800-Battery and I spent a great deal of time online and on the phone to try and circumvent the problems I had last time where first they sent the wrong size battery, then they sent one with the positive and negative terminals the wrong way around and finally had to go to a dealership to get the right battery. After spending all that time on the phone and on the computer to avoid this situation again, all I got were assurances that everything was set to NOT have those problems again...but all the same problems occurred again and it took over two days to finally get it right! It sucked!