The person who visited was rude and swore constantly. Followed some youtube vid to figure out where the battery to be replaced was located in the car. The youtube was incorrect but following that he ripped most of the stuff in the back. Finally found the battery. Asked me to start replacing the things he ripped. When I did not do that, he replaced the panels incorrectly, swearing constantly and using foul language. The car was in the garage and my kids were at home. What a horrible experience!! Will not recommend 800-Battery till they better vet who their contractors are.