I called today 6/19/2023 to have a battery installed. My wait time would be 2hrs. after waiting over two hours I called and was told the battery was being picked up from the warehouse and the guy should be here by 3:40pm. At 3:30pm I got a call that no one was coming and could I wait until tomorrow morning for the install, leaving me to get to work by other means. Which was unacceptable and would cost me extra money to travel to and from my job. I am skeptical now that some will show up between 8am and 9am on 6/20/2023 as my daughter has a doctor's appointment for 10am. I choose this company based on their reviews, hope I will not be disappointed tomorrow as I will cancel this order and want use this company again. JCarter