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Christian Q
Terriblle serivce, avoid at all costs. I stupidly made the mistake of looking online for a moblile battery install for my car and 1800battery popped up. Sounded like a good plan so i went ahead with it. THings went downhill the moment i gave them my payment info. They send you repeated emails saying your order has been updated and you need to create an account to view your order status on their website. I assume this i s just fishing for my contact information, but who knows. My order was confirmed and i recieved multiple emails comfirming my installation time. After waiting around for 3 hours ( the install window was two hours) i had to leave to go to work. An hour and a half after the install window had passed i recieved a call from a tech saying he was 20 minutes away. I told him that wouldn't work, he had missed his window by an hour and a half and he was a complete asshole in telling me he didn't work on thier scheulde he worked on his owm. I conacted 1800battery and the customer service was a joke. They told me " it looks like he's getting close to you for the install" even after i told them they had missed their window. Requested a refund from them and 8 days later i was hit with a $100 dollar random charger from them on my car. Absouletly avoid doing business with them unless you have an entire day to wait around and enjoy dealing with douchebages in customer service.
10 months ago
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1-800-Battery has a 4.3 average rating from 5,061 reviews

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