I made an appointment to purchase a battery and have it installed. I confirmed the time and was assured it would be done by 10 am today, August 30, only to be informed that none of their technicians wanted to do the job. Some said it was too far ( North Palm Beach) and others either refused or did not answer their phone. I took off work to be present when the technician was supposed to be at my apartment. The office could not even guarantee that it could be done today or tomorrow. Needless to say this was my one and only time doing business with 1800battery.