Overall my experience was just okay. Ordering the battery and getting the correct fit was super easy, the site walked me through it easily. Placing my order and selecting a time again super easy. On the day of installation we had inclement weather, which caused delays. This was communicated pretty clearly. However, the rescheduling of the appointment was far less simple, communication was not easy to come by, I had to continuously reach out to et updates and a scheduled time, no effort was made from 1800 Battery to get this matter resolved. I don't understand how I was scheduled to be completed on a Sunday, was behind others on the following Tuesday, something doesn't seem correct there. Overall better communication is needed from the scheduling group.