I went out to start my car on 1/21/25 and the battery passed away. While I was looking for what a new battery would cost I noticed 1-800-Battery and their claim that they would come out and install the new battery. As an elderly person I was happy to see that someone would do such a thing. I booked the service online and was told it would take two hours to accomplish. That didn't happen. I chatted online and was told they were slammed and they gave me a new appointment window for the following day (1/22/25). The window passed without the service happening. I called them and was told that they can't find a tech in the area to do the work. I waited until today (1/23/25) and when nobody arrived to do the work I paid for three DAYS earlier, I canceled my order. I contracted another company and my battery was replaced within a couple of hours at a price slightly less than 1-800-Battery was going to charge. Don't trust these people.