Last year, we had the surveyor come, we choose the door, agreed all the details etc and then agreed the price. I signed the contract and paid the deposit - £150. It took a long time until I got a date for the door to be fitted, after a long wait and calling them chasing a date, I was finally given the date. To then be told a few dates before the door was due to be fitted, they called and told me the surveyor had quoted the wrong price and I would need to pay more money. I explained I felt this was their error, I declined to pay this increased price as it had been a matter of months since we made the agreement and the finance had just been approved, I felt this was their error and they should of honoured the agreement. Afternoon multiple attempts to try and get a refund for my deposit, the staff was not helpful or understanding in any way. I would definitely not recommend this company.