Negligent, had 1st glass back all year since last Dec, my last job my door blown twice! Only had the dam job done last Dec2021. My door wouldn't lock, I told then, came out a few days later left my door they did unlocked , my mums keys gone her house robbed if all her jewellry and other stuff gone , even in my house, police informed, not good! Had some issues at the beguining which I did bring to Marks attention , since similar has happend to someone in Bkackburn I'm told by a camera man that came to my house, same company, I've had to put many things on alert, after what's been taken at mine and my mums, her keys were taken off my kitchen table , they knew my door was open, as it wouldn't lock. So yes we got burgled.Its been a traumatising time, my mum doesn't know her jewellry has gone, it would kill her if I had to tell her, quite a few thousand gone, but memories you can't replace! . I cannot say to much , but I wish to god! I'd not had this company, they've caused our family so much trauma. My advice stay clear! Some workers are ok at 1st glass, but some aren't!!! as some there work us shoddy and not to ve trusted as like I said I pointed out to Mark from word go, but then I didn't make a scene of it. My door was left unlocked! Thus company doesn't care! , I realy tried with them, but they can't see what goes on behind the scenes, and they should of come back the same day to sort my door as it was left unlocked, and they knew, to come, and there handyman they send out when things go wrong knew as well.