Very easy to navigate the website and place an order. I already had some part numbers, but had to use the website to look up others, and the process was pretty straightforward. Gettng the parts shipped out was very quick, and they shipped out either the same day or the next day. After that, things slowed down a bit. I placed two different orders for several parts, almost a week apart. Two of the three parts on my second order arrived within a few days, ahead of the three parts I had ordered the week before. A quick call to 247 Parts had everything straightened out quickly: the initial order would be delivered the following day, and the "missing" part from the second order was shipped out immediately with a two-day delivery. Excellent response by the team on the phone call (Peyton). Both of my online orders were met with a confirmation email to let me know the parts had shipped, along with a link to "view the status of" my orders. Unfortunately neither of those links worked; rather, I received a message saying the requested URL was not found on the server, whatever that means. I also was not able to find how to check the status of my orders or track my orders anywhere on the website. I don't mind calling to get this info, but I'm sure there are many people who would prefer to do this completely online. I also noted and completely appreciate the 247 Parts videos on YouTube - what a great resource to help people install the parts they get from you. I think if these minor issues can get straightened out, you will have a real top-notch website. Nothing I experienced, however, would keep me from using 247 Parts again in the future. Great work folks, and I look forward to ordering more parts from you in the future.