The resonce to my enquirry was fast and good. The supplier was helpfull and at that oint efficient. As I couldn't guarantee to be in the next day we arranged delivery for Tuesday 10th. December. I( cancelled my calls for that day and resheduled them for Wednesday 11th. Mid Morning of the 10th I rang to enquire when the goods may arrive as I thought that, by then, they might have some idea. I was told that the item would not arrive that day as they had problems with flooding. I was now in a position of having wasted a day and having to cancell work for the next day as well. This could have been avoided had they had the foresight to ring me early on Tuesday or better still on Monday. Without the problem it would bve full marks. As it was I lost an extra days work as did the mechanic who was waiting to fit the gearbox.