Dishwasher was not working. Called this company on a Saturday, they send a technician that afternoon with a cost of $95.00. The technician who came was in my home no more than 10 minutes said that the dishwasher pump was broken and I needed a new pump. He only opened the door of the dishwasher and looked at the controls - not sure how he immediately new the pump was broken?? He said his supervisor would call me in 30 minutes with a cost to repair. I received a call from billing asking for my credit card number to pay the $95.00 service charge. It is now 2 days later, and I still have not received the call from the supervisor with the cost to repair. $95.00 down the drain. Would never use or recommend again.