We arrived on Saturday and the pool was green and a frog swimming in it, I immediatley called and they claimed it would be cleaned, the rain caused the issue. This was not the case, the renters for the week prior to our stay had the same green pool. The pool was finally able to swim into on day 3 of a 5 night stay. The dryer had to be replaced as well, the previous renter had the same issue. I contacted 360 Blue multiple times to be told someone would call me back, no one called. I was hung up on when I called for the 3rd time regarding the pool, the main reason we rented this home. I had also sent photos of the pool and a video of the dryer running. The home could be a dream for a renter but the lack of care from 360 Blue is concerning. I called today to discuss the refund they were to offer and $75 was sufficient for 3 days of not using the pool. Not to mention we also called and paid for a mosquito spray so we could even play in the yard. FYI--the coffee maker does not work---there was not a blender at the home, there is not an iron and the mosquitoes will eat you alive in the yard. DO NOT wait to reach an agreement at the end!!