The property we rented in Watersound was as described and in good condition. But when one of our bikes belonging to the house was swiped from a bike stand near the beach we reported it to 360Blue and they charged my credit card $100 immediately. We found the bike and got our money back but I feel they should have waited until we checked out to Charge for missing property. Also wrote after checkout about an expensive down pillow we left, asking if they would mail it back at our expense and got no response. � (pillow was in print pillowcase-obviously not belonging to house.)