Let me start by saying we are/were repeat customers of 360 blue but will never again book with them citing the issues below: 1) my 4 & 6 year old fell out of the �newly installed� swing on the porch because the bench was installed incorrectly. We were fortunate the kids only experienced a sore head/neck as it could've been MUCH worse. The maintenance guy that showed up verified it was installed wrong (he too fell out when he sat and swung in it). We received no sort of apology whatsoever from the property management company. 2) not sure what changed this year vs previous years- but this time the house was infested with roaches on the first floor. My guess is the property management company decided to save a few bucks and skipped spraying/treating the surrounding property for pests. We were so disgusted that we spent all leisure time in the upstairs living room. 3) we ordered 3 bikes and a pull behind kid carrier for the house. The equipment that was delivered was in very poor condition and barely road worthy. Needless to say, paying extra for them was a compete waste of money. The bikes available at the many shops in town are in much better condition.