We recently stayed at a home with your company. While we encountered nothing I felt worthy to call about during our stay, just observations that I felt if addressed, your next guest would appreciate. I snapped a few photos to better help you see what I was referring to. Water hose on back deck - couldn't it be replaced (under $10) instead of trying to patch several times? I couldn't' get a good shot for keepsake memories of the house - due to the hot mess at the bottom of the stairs, leading to the beach. This is how we found it -- none of this was brought by us. While we did enjoy the use of a few items - surly these is a way to keep it better organized. A lot of it appeared needing to be trashed. The huge rug left in entrance to the pool -- (I dragged it next to the wall). On the back deck the shrubs were in badly need of trimming. While enjoying the deck, the beautiful view was totally blocked by the shrubs. Surly it would benefit if a manager inspected your homes --even on a monthly basis. These may seem small, but when paying over $11,000 to stay at your home for a week - just thought I would not have seen these kind of things.