I ordered on the 3rd of May, money taken on the 4th. Contacted them through their messaging service within the order twice with no reply. I messaged through their email contact and was told 14 days from purchase even though it stated the game was in stock. Turned out the customer service agent got the date wrong. It then came to the date it was meant to be sent not delivered, And I was told there was yet another problem with the order and was asked if i.wanted to cancel order. This was after several back and forth emails with me chasing!! Absolutely ridiculous. This company has a drop shipping vibe about it and I do not recommend using them at all!!! Will not be using again!!!