It's been nothing short of a terrible experience with 4ourhouse or rangemaster-spares.co.uk as I've been directed through. In this order 1. Put double the purchase amount into holding so my bank account was short an extra £150. 2. Sent double of one part 3. Sent the wrong part entirely for the second part of my order and told me it was the correct part even though it didn't fit and looked nothing like the original and also looked nothing like the part advertised on their website. 4. Have just asked me to purchase the part again because they can't send out the replacement piece on the same order. They have rectified where they can but not fully and compensated for the extra item, but all in all it's just been shocking and fishy from the get go when they couldn't tell me when the £150 they put into holding through my bank account would be released.