Took money and then said item out of stock. Order tracking did not work. I raised a concern with them via email reply to their email.fobbed off with response about postal strikes and later supply shortfalls due to dock strikes.Absolute rubbish.I made daiy requsts to cancel order but initially ignored.I contacted my bank to commence chargeback.suddenly i get an email and a phone call from them and they pay refund in full. I did check with bank and they confirmed this had occurred so at least my persistence and daily emails paid off.Nothing but hassle for 3 weeks and i would not recommend this website.Incidentally they also call themselves IGNITE so buyer beware !!. My personal feeling is that these people dont have access to any goods to sell. They are not registered at companies house .gov.uk either under that name .Check it out youself.