Pushy and unprofessional salesperson (Nick) spent more time trying to get us to buy whatever they had in stock instead of actually listening to what my wife and I needed and then assisting. Collecting the bike we finally ended up purchasing online (because we could get better information from the website ourselves than by dealing with the staff in-store) was an ordeal, and one that could have been easily avoided if Nick had been good at his job instead of simply focussing on how much he could sell. I'll be going somewhere else for all my future bicycle related purchases and services.