Hands down the WORST experience I have EVER had with any company. I placed three individual orders totally more than £500. One order arrived one month late, another arrived 3 weeks late and I had to cancel another as two and a half months later they STILL did not have the items in stock. I never received any apology for late delivery or updates on my orders/estimated delivery dates. The customer service was awful as each employee gave different story of where my items/refund were. I finally got a refund on the order I cancelled but they failed to send my delivery charge back which took a further 20 days to receive as there had been an 'error on their system'. To those who are willing to risk it, be aware they debit your bank account prior to having the items in stock and will often breach the Distance Selling Regulations as they fail to deliver goods within 30 days of sale. All in all a very bad experience from start to finish.
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