Stuck in the craw having to give one star, take note Trustpilot. Ordered two bedside lamps, £175 each. Alarm bells started ringing immediately when they arrived and were packed in a box for a portable heater. On closer inspection each of the lamp boxes had been opened previously. When I queried this with AV4Home they said there had been issues with lamps and they were checked prior to shipment. As it turns out one of the lights was faulty, light 'pulsed slightly, and therefore was unsuitable for bedside table. So, under AV4Home's self lauded '30 Day No Quibble Guarantee' I returned the items only to find out later that they had deducted a £20 courier fee for returning them. AV4Home were insistent the light wasn't faulty therefore I was liable for shipment costs to return them. But they would say that wouldn't they? I repeatedly informed them that there was an issue with the lamp, that I wasn't satisfied with the quality but they wouldn't relent. So much for 'no Quibble'!! Avoid this company. I suspect they're shipping products that have been returned from other customers. I for one will never use them again.