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kevin
Well now comes the I the moment of Amsterdam funny RUDE manager and UNTRAINED STAFF working there, I paid for 2 nights from my money app that is for 16th to 18th February, and I asked my company to pay form their end for another one night extension that is for 18th to 19th February, well the company did the extension by sending emails to me and the hotel, on 17th feb evening at 7 pm  and I got it confirmed form one of the incompetent staff who said all is in order and no problem for additional night and i also paid for my breakfast for 19th through my app as that was missed by my booking company, and next morning 18th at 0730 am I went for business meeting whole day in Rotterdam and I came back at 0630 pm and my key was showing red on the reader so i went to the staff there and the untrained staff said I need to pay for late check out I mean what the hell??? I raised my tone definitely, whole day once tired travelling and this surprise for me? even I saw a man in my room with door open about to throw my stuff about maybe when I had my expensive valuables, what is this when I confirmed all was in order on 17th February pm? Then came the moment of the twist the joker Manager I don’t know his name he said calm down calm down I told him as I was definitely tired whole day working, and then this joker said either I stay or CAN LEAVE the hotel without even considering apologies he just said get out of the hotel then I took my bag and got hecked off, who the hell cares about this cheap joker and his attitude no apologies nothing only complaint about my yelling? Obsessed with such people working and me being a member of Accor hotel I got treated this way? Well shame on this hotel and the staff specially the joker small shorty manager … god save the tourist from this joker. Overall a big O ratings… I would like this to be investigated that i was asked to leave the hotel at 7 pm so late and luckily i had to book myself another hotel in Belgium i made my way from Amsterdam to Belgium that evening with so much tiredness and still though i am a tough man in this travelling but i am not a tough mean when it was such a insulting to me my dignity, as i was treated like a dog asked to get out of the hotel in such a sick manner? do i really deserve this? i have seen hotel managers so good in the past who treat guests as gods but here i was treated as a dog, well i know because of this cheap manager and his incompetent overated staff the whole name of hotel is spoiled    that made me feel like a dog when the manager said get out of the hotel i don't want to see you in the hotel, that hurt my feelings and insecurity not to stay even a minute in the hotel as i was scared of my life that the manager might call his bouncers to kick me out of the hotel. then i had to immediately vacate the room checked out and travelled to Belgium for safety and i booked hotel that night in Belgium after travelling 3 hrs train.
1 year ago
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Accorhotels has a 1.4 average rating from 23 reviews

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