Worst wedding dinner held af Sofitel Hotel City Centre in Singapore which I have attended. My colleagues and I have to ask for our food a few times eventhough it was served course by course. When we look around, we noticed the rest of the tables was served first and eventhough the rest of the invites have already finish their food ours never came. Of which my colleagues and I highlighted to the service crew then it came later and when the second course was served I have to ask for my share the staff says it has been distributed. In short the service crew doesn't know anything, and when food was served the staff just dump the food on the table. Drinks were not top up we have to ask the staff a few time to top up our drinks. I feedback to the hotel and my feedback was handled by the director of catering which the handling party does not have any empathy in her email and when I informed that I be writing a review her answer was vague and has no empathy.