I had ordered a pair of shoes for my mom on there. I should have looked elsewhere but she really liked them. I put in my order on 3/3/2021. A few day ago literally. On the site it says orders dispatch within 3 to 4 days. I went to check the status last night and it showed they are not being dispatched til 5/3/2021! I immediately tried to cancel since it had only been a day and half and their policy stated you have 14days to cancel. It wouldn’t let me. I emailed them and instant chatted them who said they couldn’t cancel because it’s in the processing stage and it’s not going to dispatch in may. I received an email after the chat that says it’s going to be delayed and they don’t have a dispatch date. So which is it? I haven’t even gotten the order yet and the experience has been dreadful! I went to another site and found the identical shoes for 45 dollars cheaper! This company is horrible! DO NOT ORDER FROM THEM....BEWARE!