This company are a JOKE. I sent back a pair of shoes after having them on my feet for 5 minutes at the most - they were sent back to them via courier the day after I received them. They waited for 2 weeks to tell me they were unfit to be accepted to be returned and wont refund my money. I have been in correspondence with them and have asked for photographs of the shoes as they were received as I want to know what the issue is (to note they kindly sent them back to me - 2 weeks after I sent them back) for the last 7 days and they have not sent these to me. Given that I have the perfectly good shoes back with me as they kindly sent them back! I am intrigued to see what the issue is! DO NOT PURCHASE FROM THIS COMPANY! Thank God I brought them on my credit card as I can now get them to claw back the money (£120 so not a small amount) Totally rubbish service from start to finish and as for the customer service, they cant even read the thread of an email correspondence so don't bother trying to get anything done via them!